Frequently Asked Questions
Everything you need to know about our premium cleaning supplies and wholesale services.
What makes professional-grade microfiber different from store-bought versions?
Our professional-grade microfiber features a higher density (GSM) and a specific split-polyester/polyamide blend that allows the fibers to trap microscopic dust and bacteria more effectively than standard retail cloths.
Do you offer bulk discounts for commercial cleaning businesses?
Yes, we specialize in wholesale distribution. Tiered pricing is automatically applied to bulk orders, and we offer additional volume discounts for pallet-sized shipments.
How should I wash and maintain my microfiber products?
To ensure longevity, wash microfiber with like materials in warm water using a mild detergent. Avoid fabric softeners and bleach, as these clog the fibers. Tumble dry on low heat or air dry.
What is your return policy for unused products?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return unused items in their original packaging for a full refund, excluding shipping costs.
How long does shipping typically take?
Orders are processed within 1-2 business days. Standard ground shipping generally takes 3-5 business days depending on your location within the continental United States.
Can I use Microfiber Wholesale products without chemical cleaners?
Absolutely. Our high-quality split microfiber is designed to clean effectively using only water, making it an eco-friendly and cost-effective solution for chemical-free cleaning.